30-Day Money-Back Guarantee
We want you to love your Purrfect Flex Arms. If you’re not completely satisfied, we offer a full refund within 30 days of receiving your order — no questions asked.
How to Request a Refund
Email us at support@purrfectflex.com with your order number and reason for return. We’ll respond within 1–2 business days with return instructions.
Conditions
Items must be returned in their original condition. Once we receive and inspect the return, your refund will be processed within 5–7 business days to your original payment method.
Damaged or Incorrect Items
If your item arrived damaged or you received the wrong product, contact us immediately and we’ll send a replacement at no cost.